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Terms of service

The basis on which Elite Equine provides its services.

These terms set out how we work together. By asking us to carry out a service, you agree to the points below. If you would like anything clarified before you start, just ask.

Our services

Elite Equine provides business registration, tax and compliance, bookkeeping, customs support, consultancy and related services, along with cleaning products through Elite Equine Supplies. The scope of any particular job is what we agree with you before we begin.

Quotes and fees

Our quoted fee covers our professional work. Government or statutory fees, where they apply, are separate, and we confirm them with you before you pay. We will always tell you what a service costs before we start it.

Approvals and processing times

Some outcomes are decided by third parties such as ZIMRA, PRAZ and the Companies Registry. We prepare and submit complete, correct applications, but we cannot guarantee that an authority will approve an application, nor control how long an authority takes to process it. We keep you informed throughout.

What we ask of you

To do our work well, we rely on you to give us accurate information and the documents we request in good time. Delays or errors in the information provided can affect timelines and outcomes.

Confidentiality

We treat your information and documents as confidential and use them only for your work, as set out in our privacy policy.

Responsibility

We take care to do our work accurately and professionally. We are not responsible for outcomes that are outside our control, including decisions and timelines set by authorities, or for consequences arising from inaccurate or incomplete information provided to us.

Governing law

These terms are governed by the laws of Zimbabwe.

Contact us

Questions about these terms can be sent to info@eliteequineinvestments.co.zw or +263 77 119 9063. Elite Equine, Harare, Zimbabwe.

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Eight years helping Zimbabwean businesses register and stay compliant. Based in Harare.